80 - Removing toxicity from your life with Natalie Sellars from Kindred Toxin Free Facials

When you meet Kindred Toxin Free founder, Natalie Sellars, it is easy to understand why her authenticity and passion has helped her build a loyal following of clients and skincare devotees. For 16 years she has honed her craft as a skincare doyenne, having worked and managed leading spas in Australia and New Zealand. For the last three years, Natalie has honored her dedication to and belief in living toxin-free, working to create an exceptional experience that promotes kind beauty. She now uses only the very best organic & toxin free skin care in each ritual. Her “no BS” approach makes her a trusted practitioner genuinely interested in the wellbeing of her clients. This conversation is so delicious! We cover all this and more:

Removing toxicity from your life - People and products
How are you ensuring you're showing up as your best self for your clients?
Automating to support your self care boundaries
Weekly business rituals to keep things running smoothly
What to consider when creating your customer's full experience
Hiring experts to help with translating what you do to your customer
Exchanging time for feedback and reviews to build your profile
Real reviews to grow your business
Charging and valuing what you do
Having open communication with staff to support your business to become sustainable long term
Dealing with mental stress as a business owner
Understanding your WHY - what are your reasons for doing what you do
Gather a core group of experts who know what they're doing - your you're not the master of it all
Check in with what success means to you - regularly